Privacy Policy and Cookies – Cortazu
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Privacy Policy and Cookies

Important legal information

Please carefully read the following conditions before continuing. Persons who log on to the Cortazu.com website of Cortazu BV signify their agreement to the following conditions.

Copyright and trademark rights

The entire content of the Cortazu.com website is copyright protected. All rights are owned by Cortazu BV or third parties. The elements contained on the Cortazu.com website are freely accessible for browsing purposes only. Duplication of this material, or parts thereof, in any written or electronic form is permitted only with a specific mention of Cortazu.com. Reproduction, transfer, amendment, linking or use of the Cortazu.com website for public or commercial purposes is prohibited without the prior written consent of Cortazu BV.

The various names and logos appearing on the Cortazu.com website are generally registered and protected trademarks. No part of the Cortazu.com website is designed in such a way as to grant a licence or right to utilise a picture, registered mark or logo. Downloading or copying the Cortazu.com website or parts thereof, confers no rights whatsoever in respect of the software or elements of the Cortazu.com website. Cortazu BV reserves all rights in respect of all elements of the Cortazu.com website with the exception of rights belonging to third parties.

No warranty

Although Cortazu BV has taken all possible care to safeguard the reliability of the information contained on the Cortazu.com website at the time of its publication, neither Cortazu BV nor its contracting partners can give any explicit or implicit assurance or warranty (including to third parties) in respect of the accuracy, reliability or completeness of the information on Cortazu.com. Opinions and other information contained on the Cortazu.com website may be changed at any time without prior notice.

Cortazu BV accepts no responsibility and gives no guarantee to the effect that the functions on Cortazu.com website will not be interrupted or that the Cortazu.com website or the relevant server is or are free from viruses or other harmful contents.

Limitation of liability

All liability of Cortazu BV (including liability for negligence) for direct, indirect or secondary damage suffered as a result of access to the elements of the Cortazu.com website or to use of that site or as a consequence of impossibility of access to or use thereof or links to other websites, is hereby declined.

Links to other websites

The Cortazu.com website contains links to websites operated by third parties which might be of interest to you. When activating these links you might leave the Cortazu.com website or summaries of third-party websites may be displayed within the context of the Cortazu.com website. Cortazu BV has not carried out any checks whatsoever on the websites of third parties accessible via links on the Cortazu.com website and is in no way responsible for their content or effective operation. This applies regardless of whether when activating the link you leave the Cortazu.com website or the display appears within the context of the Cortazu.com website, as well as if in the latter case the information provider of an external website is not immediately obvious. Establishing the link or consulting websites operated by third parties is at the sole risk and peril of the user.

Data protection

Cortazu BV attaches great importance to data protection. As a visitor to the Cortazu.com website, you decide which personal data you are willing to disclose to us. However, we wish to call your attention to the fact that by visiting our website and reading the newsletter you automatically provide us with information which enables us to determine how visitors use our website and newsletter and which information and offers meet with particular interest. If you register personally or make bookings via our website or request information material or other services, we require personal information about you, such as your name and address. To the extent that such services are provided by third parties, we will pass your data on to the service providers concerned; by giving us your particulars, you automatically authorise us to do so. Otherwise we will treat your personal data in confidence and only process it ourselves or release it to third parties in an anonymised form. Such third parties may also be located abroad. Data processing by ourselves or by third parties is performed solely for the purpose of giving individual information to our customers – save where it is used to provide services requested by you – and is designed to meet their interests and needs and also used for statistical and marketing purposes for ourselves. Data processing is intended to enable us to design our website and our own service offering to meet the needs of users. However, data processing is also effected, in particular, for market analysis and to ascertain interest in the offering enabling us to reach conclusions as to the design of this offering in an appropriate way to satisfy needs and to benefit from this knowledge. Any other use of your personal particulars, in particular their sale to third parties, is expressly excluded. As a registered customer you can ask us to provide information on the content of your customer data held by us.

Cookies and Usage Data

We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

We may also collect your email address via cookies and pixels on the website through the use of trusted third-party partners. These partners may also combine your email information with other information they have access to such as a mailing address so that we may serve relevant marketing offers to you via email and direct mail. If you do not want us to collect information about you, please contact support@cortazu.com to opt-out.

Usage Data

We may also collect information how the service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Examples of Cookies we use:

  • Session Cookies. We use session cookies to operate our service.
  • Preference Cookies. We use preference cookies to remember your preferences and various settings.
  • Security Cookies. We use security cookies for security purposes.

Use of Data

Cortazu BV uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR) If you are from the European Economic Area (EEA), Cortazu BV legal basis for collecting and using the personal information described in this Privacy Policy depends on the personal data we collect and the specific context in which we collect it. Cortazu BV may process your personal data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it's not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Advertising and Privacy

We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Tracking data

For site optimisation and statistics purposes we collect tracking data, which give information about our website users. Such Tracking data, that we collect for Google Analytics, don't permit a conclusion on individual users.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google's Privacy & Terms site: https://policies.google.com/technologies/partner-sites

Transmission of our e-newsletter and emails

Cortazu BV sends out info newsletters containing further information, e.g. on updated websites or special offers by email. If you register for this service, we wish to call your attention to the fact that the emails are generally transmitted in non-encrypted form with the attendant risk that such data may be intercepted and read by third parties.

Retention of Data

Cortazu BV will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Cortazu BV will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Data processors

Your data is processed within the European Union. You may recognise these third parties when shopping with us:

  • Sofort, Stripe, Mollie, Paypal or Shopify for payments
  • Klarna for after payments
  • Returnista allowing you (and us) to trace the parcel
  • Klaviyo to send you e-mails
  • Shopify to safely store your account

Opt-out Policy

You may de-subscribe from the Cortazu.com newsletter at any time. Each newsletter contains a direct link that enables you to unsubscribe easily and automatically.

General

This page was last amended on July 10th, 2021. If you have any questions or remarks about our legal indications or data protection, please contact us at support@cortazu.com